Information regarding COVID-19 for Athens, our tour policy and flexible terms
As part of the global travel community, Eureka Athens is following all the news regarding the spread of COVID-19 closely and we are adapting and updating our availabilities in alliance with the National Public Health Organization announcements. Our first priority will always be to protect the physical and mental wellbeing of our guests and tour guides.
Updated travel information
From November 3rd 2020 regarding Athens:
The government announced:
Suspension of the operation of restaurants (excluding delivery and take away services).
Suspension of the operation of cafes, bars, cinemas, museums and theaters.
Suspension of the operation of indoor gyms
Traffic ban from 12.00am until 5.00am
From November 7th 2020: All Greece is entering into a total lockdown
Our commitment to safety and extra safety measures:
What was always a top priority for us is the security of our guests and guides.
- Our guides were always equipped with tissues and hand sanitizers for guests use and now we incorporate even more intense security measures on our tours such as providing masks or gloves.
We run only in small (up to 8 persons) or private groups which helps to maintain social distancing.
- Our guides will make sure to avoid being in closed areas with a lot of people gathered.
Vehicles transportation are private only and the vehicles we use are sanitized daily
We encourage our guests to enjoy outdoor experiences and we support sustainable tourism and local businesses that respect the environment and the community
Flexible booking terms
We are hopeful that our tours will run as regular in the near future but we also understand the uncertainty to your future vacation plans.
To book with confidence, we are offering the following flexible options:
Hold your place for free. If you are not sure about your trip yet, hold you place for free up to 30 days before tour date. Just send as a mail at firstname.lastname@example.org indicating which tour you wish to join, which date and number of people joining.
Unlimited date changes: We understand that your travel plans may change so we offer free unlimited date changes up to 20 days before tour date.
Tailor-made services: Our local experts are ready to design a personalized tour or trip itinerary for you . Just contact us at email@example.com and describe your dream Greek vacation.
24 hour cancelation: Customers will receive a full refund or credit with 24 hours notice of cancellation on the majority of our tours. Just check each tour for its cancelation policy .
Regarding our guests who had canceled their tours: We have contacted all of our guests personally and offered them a coupon to use when they reschedule their trip or a full refund.
Don’t hesitate to contact us at firstname.lastname@example.org or at the contact form below if you need more travel information and latest updates for current restrictions against the COVID-19 spread in Athens and Greece in general
You can also visit the National Public Health Organization site for detailed information regarding the pandemic in Greece.
We are looking forward to meet you in Athens when things are settled!
Until then stay safe and stay at home!
The Eureka Athens team